1-3 Disk Not Ready
PROBLEM: User may load the Mod Calc program and click File\Update Program and get error "Program could not find a rate disk in drive".
SOLUTION: There are three possible corrective actions. Fist, check drive A:\ to be sure there is a floppydisk completely loaded in the drive. Next, check the label of the disk in Drive A: to be sure it is a Rate Update Disk.
Next, check File\Settings\Rate Files Path field to be sure it is set to .\Rates and that Alternate Rate Path is blank (making sure that valid settings exist for any fields in this menu and correct if necessary). After any Settings changes, re-load and run Mod Calc and type File\Update Program with a Rate Disk loaded in the A: Drive.
If problem not corrected, e-mail support@smart-comp.com; call 415/925-6750 Monday-Friday 8:30 to 4:00 PST or fax 415/925-6755 along with a complete explanation of problem.
Mod Calc Web Tech Support v 1.5 Installs & Updates, Page 10
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Phone 415 / 925-6750
Subject to change without notice.