2-3 Mod Calc Slow to Load
PROBLEM: Depending on the version of your anti-virus software and your network configuration, program may take a few minutes to load.
SOLUTION: The solution is to test by disabling your anti-virus software by right clicking tray icon and selecting the disable option. If it dramatically speeds up your access time, then update your virus software to the latest version and/or go into your virus software and exclude the mcwin folder from locations to scan. Users reported that older McAfee 3.0 software would scan the entire network drive prior to loading ANY windows application program installed on a network! That problem was fixed in later upgrades.
If problem not corrected, e-mail support@smart-comp.com; call 415/925-6750 Monday-Friday 8:30 to 4:00 PST or fax 415/925-6755 along with a complete explanation of problem.
Mod Calc Web Tech Support v 1.5 General Program, Page 14
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Phone 415 / 925-6750
Subject to change without notice.